Due to the merger of Aetna and CVS, the Home Delivery service will now utilize the CVS Caremark Mail Service Pharmacy. There will be no changes from the Aetna Rx Home Delivery other than rebranding with the CVS Caremark name and logo.
What will stay the same:
- The Member Services number on your Aetna ID card will not change.
- The prescription number, available refills, and credit card(s) associated with your account will remain on file. If you wish to remove the credit card(s) on file at this time, simply call the number listed on your Aetna ID card by April 26, 2019.
Some changes you may notice:
- The logo on the prescription bottle label will now be CVS Caremark.
- All future member notices and billing statements will come from CVS Caremark.
There will be no changes to the way you refill your medicine.