Aetna’s CARE Team

Aetna can help you make the right connections at all stages of your health and wellness journey.  The Aetna Care and Response Excellence (CARE) team plays an active role in helping you thrive while in the field by:

  • Answering questions about where you’ll be living
  • Finding doctors, health care facilities and equipment when you need it
  • Coordinating any routine and urgent care you may need
  • Maintaining continuity and identifying gaps in your care
  • Helping you get your medications
  • Seeking second opinions when it’s advisable

Aetna’s CARE team of specialized clinicians provides you with one-on-one assistance, 24/7.  Call the number on the back of your Aetna Member ID Card and ask for a CARE team clinician, or, log in to Health Hub at, select “Health & Wellness” and click “Contact the CARE team.”